Faq Sections

It is possible to choose GLS or DHL.

Specific delivery times are indicated during checkout.

The cost of shipping is calculated automatically based on the total weight / volume of the order. The amount is displayed both in the cart and in the order summary.

In the user area, "orders and details history" section.

By accessing the user area, in the "order and detail history" section, next to the order of interest. The tracking will still be sent via email, to the address used for registration, when the shipment is sent.

The status "awaiting restocking" indicates that your order has been processed, and that spare parts not available in stock have been ordered. The order will be delivered within the times indicated in the summary.

Once the order has been sent, it can't be changed. You can contact us for assistance using the page "contact".

In the user area, "orders and details history" section.

Yes, if the order has not already been shipped. It's necessary to contact us via the "contact us" page.

All orders must be sent through our site. However, our team is always available to offer pre and post sales support.

Feel free to contact us to value if is possible to add in your order an addictional discount.

There is no limit. Ask to us to value the possibility to have a free shipment.

Our company does not distinguish between private customers and professional customers, obviously we have discounts reserved for those who rely on us for a complete supply or for those who become our partner.

Our discounts are subject to regulation, please contact us and we will evaluate if applicable.

There are no automatic discounts, nor are they sent, but for our regular customers upon contact, additional dedicated discounts are evaluated based on the order to be forwarded.

You can find this information in the product sheet and in the checkout summary.

The "type of spare part" is indicated in the product sheet. The "ORIGINAL" indication identifies spare parts coming directly from the official network, the "COMPATIBLE" indication identifies spare parts coming directly from manufacturers (without Porsche labels)

All information regarding the spare part is contained in the product sheet, including the compatible models and version.

Is possibile to do a specific search using the search bar, It is located at the top of each page.

These are the specific delivery times for the single product. For an order containing multiple products, the time needed to receive the complete order is indicated at checkout.

During checkout you can choose the payment method you prefer: PayPal, Bank transfer, Credit card or Cash on delivery. All the information and condition in the "payment" page.

Yes, is possible to pay cash on delivery? You can find terms and condition in the "Payment" page.

Our bank details will be send via mail after the first verify of the order.

Is possible to use the Postepay as cart, is not possible to send a directly Postepay recharge.

The only payment method that provides commissions is the Cash on Delivery, which is an accessory service offered by the courier. All the details on the "Payments" page.

Actually our business is completely online, We haven't a street store where places order or buys the product.

It's possible to start the parts return process by accessing your user area, section "order history and details" and clicking on the order of interest. By selecting the product to be returned, a "Create RMA" button will be displayed to send the request. Our staff will process the request and will send all the information necessary to make the return. For all conditions, please visit the "returns" page.

Sì, tutte le attività di MAVMENT sono svolte regolarmente, nel pieno rispetto delle normative.

Tutti i prodotti vengono sottoposti a sanificazione prima di essere inseriti negli appositi imballi da personale formato e attrezzato con dispositivi di protezione individuale, secondo le normative vigenti.

Allo stato attuale, non ci risultano ritardi nella rete di spedizione legati all’emergenza in corso.

Il nostro personale ha a disposizione e utilizza tutti i dispositivi necessari alla tutela della salute.